Effective Date: May 26, 2025
Nihon Heritage Estate Systems ("NHES", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Contact Information
When you contact us through our website forms or email, we collect:
- Your name and email address
- Any message or inquiry you send to us
- Information you voluntarily provide about your property interests
Website Usage Information
We may automatically collect certain information when you visit our website:
- Your IP address and general location
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our cultural consulting services
- Communicate with you about Japanese heritage properties and cultural guidance
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- With your consent: When you explicitly agree to share information with our Japanese partner agencies
- Service providers: With trusted partners who help us operate our website (such as Formspree for form processing)
- Legal requirements: When required by law or to protect our rights
International Data Transfers
As we work with clients internationally and maintain partnerships in Japan, your information may be transferred to and processed in different countries. We ensure appropriate safeguards are in place to protect your information during such transfers.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.
